As a subject matter expert in building software to sell and support vacation sales, Sandi has taken the company’s technological evolution to extraordinary heights over the past 20 years. You’ll have comfort in knowing that as a franchisee your technology resources are at the forefront of the travel franchise industry with our proprietary software development and unrivaled technical support. This includes but is not limited to the creation of and continuous enhancements to My Cruise Control, a 3-in-1 state-of-the-art customer relationship manager, booking engine and financial management tool; Cruise Fare Watch which monitors for cruise savings and will make you a hero to your customers when you save them money and obtain upgrades at no extra cost to them; the award-winning eQuote tool which will help you book more dream vacations by being a marketing and sales tool; land booking technology, which simplifies booking land vacations and creates an enriching experience for agent’s clients and much more. A committee of franchise owners works closely with the IT department to design IT resources with our network of travel agents in mind. Her team, which provides the largest technology support in the franchise industry, is making it possible for you to work from anywhere in the world. Sandi and her team were recognized with a Gold Travvy Award for the “Best Travel Technology Provider” 2021. Sandi’s other accolades include winning the first ever CIO (Chief Information Officer) award from the South Florida Business Journal and Corporate I.T. leader by Women in eCommerce. Previously, Sandi held various senior leadership positions with Interzine Productions, a leader in interactive leisure sports websites. Sandi’s Dream Vacation is an African Safari River Cruise.
Sandi Szalay
Vice President, Information Technology